Customer Service Agent Hospitality/Tourism - Bilingual English B2+ 2 days off

📍 Location: Bogotá – Presential.

💼 Contract type: Permanent – Indefinite Term.

🕒 Schedule: 42 hours per week, 2 days off.

💰 Salary: $3,000,000 COP + Benefits.

About the Role

Join our dynamic team at IGT Solutions, where we are looking for Bilingual Customer Service Agents (English B2+) to support major brands in the Hospitality and Tourism industry – including travel agencies, hotels, and airlines.

You will handle inbound calls from customers who are already interested in our services, providing them with professional assistance, answering their questions, and guiding them through bookings and reservations.

What We Offer

✨ Competitive salary of $3,000,000 COP.

✨ Indefinite-term contract with all legal benefits.

✨ 2 days off.

✨ Growth and career development opportunities

✨ A dynamic and multicultural work environment.

Requirements

✅ English level B2 or higher (spoken and written).

✅ High school diploma.

✅ Experience in customer service, travel, tourism, or BPO (preferred but not mandatory).

✅ Availability to work onsite in Bogotá.

✅ Strong communication and problem-solving skills.

Apply now!

If you are passionate about tourism, travel, and customer service, this is your opportunity to be part of a global team.

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