Customer Service Representative (Bilingual) - PQRS Management
Contract Type: Full-time
Company Description:
It is a leading company in the tourism sector, dedicated to providing unforgettable experiences to our clients through exceptional service. We are looking for people passionate about customer service to join our team.
Responsibilities:
Answer customer calls in English to manage car rental refunds.
Provide clear and accurate information about our services.
Effectively and politely resolve inquiries and problems.
Meet established quality and efficiency indicators.
Requirements:
Minimum education: High School Diploma.
At least 6 months of experience in a bilingual call center.
Good level of English (minimum B2).
Active listening skills and excellent communication.
Ability to work in a team and under pressure.
Benefits:
Base salary: 3,000,000 COP.
Performance bonuses up to 400,000 COP.
Two days off per week.
Growth opportunities of growth
Requisitos
Estudios
Idiomas
Habilidades
Valorado
Experiencia profesional
Sobre IGT SERVICES AND TECHNOLOGIES COLOMBIA S.A.S
Welcome to IGT Solutions Colombia! At IGT Solutions Colombia, we are focused to provide a seamless customer experience to all our customers.
At IGT Solutions Colombia, we are focused to provide a seamless customer experience to all our customers. We have almost 2.000 experienced Cx experts working 24*7 supporting 4 different languages English, Spanish, Portuguese, and French using digital and omnichannel experience worldwide.
